Shipping Policy
At The Organic Habitat, we're committed to delivering your organic home textiles with care and efficiency across the UK and Europe. Here's what you can expect regarding our shipping practices:
Shipping Destinations
We currently ship to addresses within the United Kingdom and the European Union.
Processing Time
- Orders are typically processed within 2-3 business days of being placed.
- Orders with custom requirements can take up to 7 business days to process, depending on the complexity of the customization.
- You'll receive a confirmation email with tracking information once your order has shipped.
Shipping Methods and Delivery Times
We offer express shipping through Royal Mail, DPD, and Aramex. Estimated delivery times are as follows:
- UK Express Shipping: 3-5 business days
- Europe Express Shipping: 5-7 business days
Shipping Costs
- Shipping is free across the UK and Europe unless otherwise specified on the product page.
Order Tracking
Once your order has shipped, you'll receive an email with a tracking number. You can use this number to track your package's progress on the courier's website.
Delivery Issues
- If you experience any issues with your delivery, such as delays or damaged goods, please contact our customer support team at support@theorganichabitat.uk.
- Please ensure your delivery address is accurate and complete to avoid any delivery problems.
- While not compulsory, we recommend including your phone number during checkout to ensure smooth delivery.
International Shipping (Europe)
- Orders shipped to the EU may be subject to customs duties, import taxes, and other fees levied by the destination country. These charges are the responsibility of the recipient.
- Delivery times to Europe may vary depending on the destination country and customs processing.
Additional Information
- We reserve the right to change our shipping policy at any time. Any updates will be posted on this page.